Lessons Learned from This Crisis

Insight From Alaska's Wonderful Local Restaurants

This simple survey is intended to help all of us in the Alaska restaurant industry share lessons learned during the crisis.

6 quick questions, plus optional shared words of wisdom. Your responses are anonymous, but your feedback is critical. We will share a summary of the results with you after the survey is closed. #StrongerTogether

Question Title

* 1. What are some of the things that worked for your business?

Online Ordering

Curbside Pickup

Delivery

Wine and Beer Delivery

Alcohol Pickup

Family Style Meals

Take and Bake Meals

We didn't offer any of these services

We decided to close

Please share other things that worked well for your restaurant.

Question Title

* 2. What are some of the things that DIDN'T worked for your business?

Online Ordering

Curbside Pickup

Delivery

Wine and Beer Delivery

Alcohol Pickup

Family Style Meals

Take and Bake Meals

We didn't offer any of these services

Why didn't these work out for you? Or were there other things you tried that you wouldn't recommend to others.

Question Title

* 3. What Marketing Strategies Worked for You

Website

Facebook

Instagram

Twitter

Customer Loyalty Program

I didn't use any social media to promote my business

I definitely could use some help in this area!

What marketing worked best for your business. (Or what didn't work.)

Question Title

* 4. What Programs Are You Going to Continue After the Crisis?

Online Ordering

Curbside Pickup

Delivery

Wine and Beer Delivery

Alcohol Pickup

Family Style Meals

Take and Bake Meals

Other suggestions for after the crisis.

Question Title

* 5. Is there anything you felt you could have done better?

Question Title

* 6. What will you need once the crisis is over?

Help understanding the new safety requirements

Help with my online ordering menu - adjusting to the new normal

Help with ways to cut costs

Help with marketing my grand "reopening"

Help with restarting my POS services

Help with re-engineering my menu

Help with contactless payment devices

Help with updating (or creating) your emergency plan, now that is is all over

Getting our customer base back

Nothing - I think we have it covered

Other areas you will need help.

Lessons Learned from This Crisis

Insight From Alaska's Wonderful Local Restaurants

Question Title

* 1. What are some of the things that worked for your business?

Question Title

* 2. What are some of the things that DIDN'T worked for your business?

Question Title

* 3. What Marketing Strategies Worked for You

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* 4. What Programs Are You Going to Continue After the Crisis?

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* 5. Is there anything you felt you could have done better?

Question Title

* 6. What will you need once the crisis is over?

Question Title

* 7. Words of Wisdom - Advice you would like to share with others.