Company | News & Events
Stay Up-to-Date With the Latest News and Events
LiveVox is dedicated to creating reliable, easy-to-use technology that enables your contact center to maximize its potential. Browse through our latest news or watch something in our webinar library.
Read Our Latest News
NICE to acquire LiveVox, revolutionizing how organizations manage proactive outreach with the power of conversational AI at scale
The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all types of engagements on a unified platform Hoboken, New Jersey October 4, 2023– NICE (NASDAQ:...
News Archives
Arrivia, the World’s Largest Stand-Alone Travel Loyalty Provider, Partners with LiveVox to Optimize Traveler Customer Experience
LiveVox Selected to Transform Contact Center Operations and Improve Customer Retention and Loyalty SAN FRANCISCO, CA – September 27, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced...
LiveVox Awarded Exemplary Status in Ventana Research’s 2023 Buyers Guide for Contact Center Suites
Contact Center Innovator Recognized as a Leader for Total Cost of Ownership (TCO) and Return on Investment (ROI) SAN FRANCISCO, CA – September 21, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, has...
LiveVox Partners With Jenne to Amplify its North American CCaaS Customer Base
New Partnership Enables Jenne to Equip its Partners with Industry-Leading AI and CX-Focused Contact Center Solutions SAN FRANCISCO, CA – August 15, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance,...
OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk
LiveVox’s innovative CCaaS platform will provide OTDAmericas with a competitive advantage, optimizing global customer engagement experiences across the customer journey with multilingual options. Tampa, Florida and San Francisco, California, June 8, 2023 –...
LiveVox Identified Among The Eleven CCaaS Providers That Matter Most
Independent research report on Contact Center As A Service, Q1 2023 recognizes LiveVox for providing quick time-to-value SAN FRANCISCO – May 4, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance,...
LiveVox Hires 8×8 and Avaya Industry Veterans to Fuel Continued Expansion
Bobby Hall to lead Global Channel Sales and Paula Morton appointed VP of Sales Engineering SAN FRANCISCO, CA – April 27, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced the hiring of...
What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.
Billions of Omnichannel interactions powered every year
Trusted by game-changing clients for more than 20 years
Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs
Scalable, Flexible, Reliable, And Secure
+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security